Amegen Consultancies LLC
What are we trying to solve?
The world is changing exponentially. If we don’t evolve, we get left behind. Customer service demands are increasing and frequently being neglected. Equally, organisations are struggling like never before, with developing talent and leadership that is excited to embrace cutting edge technology and AI that can transform customer service. CEOs and founders today want to invest in next generation leaders with a strong focus on creating a future ready workforce.
What do we do?
We are a boutique firm that aims to offer bespoke solutions based on real customer needs. We specialise in developing leadership, execution, delivery, governance and commercial acumen capabilities, through a blend of personalised consulting, mentoring, coaching, talent development and succession planning. Our business is generated based on recommendations and word of mouth references - thanks to our team of professionals who have a proven track record of delivering long term and sustainable value.
Our values
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We are committed to offer genuinely better outcomes for customers
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We are commercial but not profit-maximising
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Purpose and profit can co-exist for the good of all stakeholders
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We believe in paying forward and supporting the community in a variety of diverse areas we are passionate about - education of children from disadvantaged backgrounds, the environment, sensitisation around menopause at the workplace and awareness about Parkinson’s
Why Amegen?
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A multi-cultural team experienced in proven leadership of large, dynamic teams especially in banking, financial services, fintech and service delivery industries
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Proven expertise in solving customer pain points
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An approach driven by mutually successful and sustainable success, not transactions
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Professional integrity with the needs of the customers foremost in all situations
Our founder
Our founder is an established Global Leader with over 35 years of experience in Fortune 100 companies and a history of living and working across Europe, Middle East and Asia leading large scale teams, driving productivity, customer orientation and cost optimisation.
He comes with a proven history of consistently achieving record employee and customer engagement scores, delivering value to stakeholders and improving service outcomes to customers. His career highlights as a business problem solver, include opening greenfield sites in Asia, turning around underperforming businesses, mergers and acquisitions, end to end strategic review of Customer Experience locations including realigning in-house as well as third-party vendors and launching new customer servicing channel.
He prides himself in being people centric leader who has coached and developed young and emerging talent across the world. He has now set up this venture where he aspires to create value for both upcoming and established businesses. Being an ally and advocate for diversity and inclusion, he has sponsored and supported many programs to create a culture of belongingness and equity. He is an avid traveller and passionate about fitness, sustainability and developing diverse teams in a hybrid and flexible world.